Trust & compliance
Security and reliability you can verify
How Snipy protects your audience, your data, and your money — with transparent standing, clear commitments, and a public status page.
Your money, always
Payouts go directly to your own Stripe account via Stripe Connect. Snipy never holds your revenue.
Your data, portable
Export or delete everything, any time. GDPR and CCPA requests are self-serve — no support ticket required.
Transparent standing
Plain-language account standing, transparent payout holds with reasons, and a complete audit log.
Compliance
SOC 2 Type II
In progressAudit underway — report expected Q3 2026.
GDPR
CompliantSelf-serve data export and delete; EU data-processing terms.
CCPA
CompliantRight to access, delete, and opt-out honored.
PCI DSS
Via StripeCard data is handled by Stripe — Snipy never touches it.
Compliance roadmap
- Q3 2026SOC 2 Type II report available under NDA.
- Q4 2026HIPAA BAA for eligible Business accounts.
- Q1 2027ISO 27001 certification kickoff.
Service levels
Uptime and support commitments scale with your plan. Business adds a contractual SLA.
| Plan | Uptime target | Support |
|---|---|---|
| Free | Best-effort | Community |
| Creator | 99.9% | Email, 1 business day |
| Pro | 99.95% | Priority email, 8 business hours |
| Business | 99.99% | Priority + SLA, 4 business hours |